Study on future trends and business models in communications services and their regulatory impact


Directorate-General for Communications Networks, Content and Technology, European Commission

In the context of the Digital Agenda for Europe and in line with the European Union Strategy 2020, Ecorys consortium (with partners TNO, Gartner and the Interdisciplinary Centre for Law & ICT) developed an in-depth study and rigorous analysis on the purpose and effectiveness of the current regulatory set-up. Ecorys carried out comprehensive work, covering the regulatory framework in the areas of data and consumer protection as well as in portability. To do so, Ecorys identified current and future trends and business models based on over- the-top services (OTTs). Likewise, we assessed the related implications of such regulations for the traditional electronic communication business models as well as for end-users.

For further information on the Digital Agenda for Europe, please click here.